Read What Past Guests Have Said
Ixchel Beach Hotel offers our guests warm, gracious service and welcoming staff. For as long as you’re with us, our main goal is to make you feel completely welcome. If you are considering a stay with us, please read our reviews to learn what past guests have to say about their experience at our hotel on the beautiful Island of Isla Mujeres in the Mexican Caribbean.
I have been to Isla Mujeres twice over the last few years and after staying at Ixchel, it would be difficult to want to stay anywhere else the next time I go back. The staff is absolutely amazing and accommodating in so many ways. Eloy is one employee I'd like to highlight. He always goes above and beyond to give incredible service and I can even say that we've all become friends with him, as my family and I visited him on one of his days off. He is so personable and it makes me want to go back to Isla just to see him. The rest of the staff is great too. Overall, Ixchel feels like another home away from home and I can't help but to think that's because of the staff, such as Eloy.
Alejandra and Elvis took EXCELLENT care of us during our week stay at Ixchel!! This is our 7th time to stay here and we a, ways receive GREAT service!! The food is really good too and prices are reasonable. We have never stayed anywhere else on Isla because we have always had such good experiences staying at Ixchel.
we were 6 in two adjoining rooms. very comfortable. we had two bedrooms, two baths, a living room, kitchen and dining area. plenty of room. super nice and welcoming staff. on a beautiful beach. perfect for a family vacation.
i stayed four nights at Ixchel. Pros, nice hotel, excellent front desk staff, great beach, location is a block from the restaurant bars ( although very quiet) and onsite restaurant was very nice as well, although i only had breakfast. Jorge took excellent care of us. Con: we had an adjoining room and the door was very thin, so we got to know the people on the other side of the door very well :)
I chose the standard room as I was traveling alone to see friends. I wasn't expecting anything more than a small basic room. Boy was I impressed! I was given a room on the fourth floor of the West building that was really spacious with two full beds and a big window overlooking the beach. The room and hotel were clean and modern, and the staff was very friendly and helpful. Alejandra at the restaurant was a wonderful server and made me feel right at home. I will definitely be going back to Ixchel Beach!