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Hotels Isla Mujeres - Reservations Payment
and Cancellation Policy

YEARLY EXCEPT CHRISTMAS & NEW YEAR

May 01-2010 thru Dec 20-2010 & Jan 03-2011 thru Apr 30-2011

• 50% deposit for confirmation notice
• The full payment (other 50%) to be collected 30 DAYS prior to arrival
• Subject to a ONE NIGHT CANCELLATION CHARGE the 50% deposit is refundable with 30 DAYS (or more) cancellation notice prior to arrival
• The full payment failure will result in an automatic cancellation and the 50% deposit to be considered as penalty charge

CHRISTMAS & NEW YEAR

Dec 21-2010 thru Jan 02-2011

• 50% deposit for confirmation notice
• The full payment (other 50%) to be collected 60 DAYS prior to arrival
• Subject to a ONE NIGHT CANCELLATION CHARGE the 50% deposit is refundable with 60 DAYS (or more) cancellation notice prior to arrival
• The full payment failure will result in an automatic cancellation and the 50% deposit to be considered as penalty charge

GENERAL REMARKS

• The more restricted policy applies for mixed season stays
• Any payment accepted via credit card (American Express, Master Card or Visa)
• No pets allowed
• Extra beds US20.00, extra adult US15.00 and extra adult + extra bed US30.00
• Extra bed are available to all rooms except East Wing standard rooms

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